Telephone Us

The support team are available from 9am to 5pm (BST), Monday to Thursday and 9am to 4.30pm (BST) on Fridays.

We try to be flexible and can pre-arrange telephone appointments out of hours when necessary.

Call +44 (0) 1653 699599.

Important: If you have any urgent concerns regarding health or mental welfare, we advise seeking guidance from your family doctor or the emergency health care services.

Skype Us

You can make a voice or video call to us on Skype, anywhere in the world, for free using your laptop, tablet or mobile phone.

Simply search for the Encephalitis Society and add us to your contact list. When you’ve added us, it’s easy to make a call.

Please pre-arrange a skype call with us by contacting the support team.

Email Us

The support team can be contacted via email.

Important: The Encephalitis Society tries to respond to all email requests promptly. Regrettably, on rare occasions email servers or other technology fail. Should you suspect that there have been difficulties with your email request, we would ask that you consider re-sending your email or contacting us via our telephone number.

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